The following articles apply to staff.
UCSD patient and health data extracts needs for research purposes. Data sourced from the UCSD EPIC electronic health records system and clinical data warehouse.
Email is an important communications tool used throughout UC San Diego Health. Due to its ubiquity, it is often easy to overlook the importance of utilizing email security best practices to help protect sensitive data against outside threats. For us to successfully thwart malicious attacks and protect our organization, we want to communicate some important best-practice strategies that you can implement immediately. This page will highlight things you can do to help ensure data and resources remain secure.
The Enterprise Imaging Modernization program is a large scale program to replace Imaging solutions at UC San Diego Health. Software and infrastructure will be replaced to bring Enterprise Imaging at UCSD to the latest cutting edge technology. Major key replacements include replacing Agfa Impax PACS solution with Sectra IDS7 PACS for the enterprise, and Visage Viewer in AWS cloud for the diagnostic radiologists for reading.
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It is recommended that you do not use this option for immediate support needs. Remember to include a current direct contact in case we need clarification.
Visit our on-line portal at 3help.ucsd.edu to submit:
Requests
Differs from Incidents in that these are asks. e.g. "I need a printer," "I need a Group Email," "I need a consult for purchasing a device".
Incidents
Differs from Requests in that these are brake-fix scenarios. e.g. "My computer crashed," "I can't login to my computer," "I have no network connection".
It is recommended that you do not use this option for immediate support needs. Remember to include a current direct contact in case we need clarification.
