Getting G Suite (PDF)

To be issued a Health Sciences G Suite account, please submit a General Request on our self-service web page  and indicate you wish to have an account issued to you. The Short Description should simply read, "G Suite Access Request." Because of the way the back end process functions, each individual will need to submit their own request. Submitting one form with multiple names will result in its rejection. You may also call in your request to the Service Desk at (619) 543-4357 (x34357). 

**Please note: This is an online resource for Health Sciences users. We do not support local clients for G Suite (the downloadable computer program such as Drive). **

Example of the form filled out:

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General Request Sample

 

Once your request has been received by the Service Desk, they will enter your information in DocuSign which automatically generates the attestation form which is subsequently sent to you for review and signature. Your signed attestation is forwarded to the User Access & Security team who will furnish your account. 

Attestation

The back end process includes an attestation that every individual must agree to in order to be granted their Health Sciences G Suite account.  The basic understanding of the attestation is this: Health Sciences will issue you a G Suite account provided you agree to not store any PHI/PII (Protected Health Information / Personally Identifiable Information) on the G Suite cloud. 

How Do I Login?

Once your account has been issued, please go to gsuite.ucsd.edu and ensure you login using your @ucsd.edu account. 

1.       Gsuite.ucsd.edu

G Suite login sample

2.       Redirect to the Single Sign-On Page

G Suite login sample

3.       Successful login

G Suite Successful Login

Included G Suite Apps

  • Classroom
  • Docs
  • Drive (unlimited per user storage space)                                               
  • Hangouts
  • Sheets
  • Sites
  • Slides

Included G Suite Apps

Get Help

Call for Helo

Call for Help

(619) 543-4357

Available 24/7/365

Best option for immediate support.

 

Email Support

Email Support

[email protected]

Available 24/7/365

24 hour response turnover time

It is recommended that you do not use this option for immediate support needs. Remember to include a current direct contact in case we need clarification.

Inbox Ticketing

Self-Service Ticketing

Visit our on-line portal at 3help.ucsd.edu to submit:

Requests
Differs from Incidents in that these are asks. e.g. "I need a printer," "I need a Group Email," "I need a consult for purchasing a device".

Incidents
Differs from Requests in that these are brake-fix scenarios. e.g. "My computer crashed," "I can't login to my computer," "I have no network connection". 

It is recommended that you do not use this option for immediate support needs. Remember to include a current direct contact in case we need clarification.