Information Services provides Tier 3, highly fault tolerant and secure, Data Center facilities that centralizes our organization's shared IT operations and equipment for the purposes of securely storing, processing and disseminating data and applications. Health IS has the expertise to host rack-mountable data center gear. We house some of our organization's most critical assets. As such, our data centers are a vital component to providing continuity to daily operations. 

Features: Expandable rack space located in a temperature and humidity controlled environment with multi-factored security and fault-tolerant infrastructure.

Service Owner: Adam Royce, Data Center Manager

How do I use the service?
If you have gear located in your lab, office, or telecom room space and need it in a more secure environment, Data Center Services will be happy to host your equipment in a top tier environment.

Get Help

Call for Helo

Call for Help

(619) 543-4357

Available 24/7/365

Best option for immediate support.

 

Email Support

Email Support

[email protected]

Available 24/7/365

24 hour response turnover time

It is recommended that you do not use this option for immediate support needs. Remember to include a current direct contact in case we need clarification.

Inbox Ticketing

Self-Service Ticketing

Visit our on-line portal at 3help.ucsd.edu to submit:

Requests
Differs from Incidents in that these are asks. e.g. "I need a printer," "I need a Group Email," "I need a consult for purchasing a device".

Incidents
Differs from Requests in that these are brake-fix scenarios. e.g. "My computer crashed," "I can't login to my computer," "I have no network connection". 

It is recommended that you do not use this option for immediate support needs. Remember to include a current direct contact in case we need clarification.