​IS Data Storage provides secure, centralized, highly available, and highly scalable data management services for a wide range of applications and workloads.

Features: File storage; shareable network files

Service Owner: Aaron Reid, Manager

Request Process: Please navigate to our Network (share) Drive form below and fill it out. An analyst will be in touch with you and offer the available options based on the information you provided. 

How do I use the service?
The Data Storage service should be used to store any data you need to save for yourself or those collaborating with you. This is a separate service than your personal drive space (commonly called the "K Drive."). Examples of data that can be stored are files, presentations, videos, and the like.

Get Help

Call for Helo

Call for Help

(619) 543-4357

Available 24/7/365

Best option for immediate support.

 

Email Support

Email Support

[email protected]

Available 24/7/365

24 hour response turnover time

It is recommended that you do not use this option for immediate support needs. Remember to include a current direct contact in case we need clarification.

Inbox Ticketing

Self-Service Ticketing

Visit our on-line portal at 3help.ucsd.edu to submit:

Requests
Differs from Incidents in that these are asks. e.g. "I need a printer," "I need a Group Email," "I need a consult for purchasing a device".

Incidents
Differs from Requests in that these are brake-fix scenarios. e.g. "My computer crashed," "I can't login to my computer," "I have no network connection". 

It is recommended that you do not use this option for immediate support needs. Remember to include a current direct contact in case we need clarification.