The following articles apply to the topic of User Accounts & Logins.
Leader
Active Directory (password is the same for both orgs)
Active Directory (AD) is Microsoft's directory and identity management service for Windows domain networks used for user authentication and authorization. Most logins only require you to use your username and password (such as when logging in to your UCSD managed work computer).
Research networking and expertise discovery. Tool for facilitating collaboration among their academic researchers across UC campuses.
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Email Support
Available 24/7/365
24 hour response turnover time
It is recommended that you do not use this option for immediate support needs. Remember to include a current direct contact in case we need clarification.
Self-Service Ticketing
Visit our on-line portal at 3help.ucsd.edu to submit:
Requests
Differs from Incidents in that these are asks. e.g. "I need a printer," "I need a Group Email," "I need a consult for purchasing a device".
Incidents
Differs from Requests in that these are brake-fix scenarios. e.g. "My computer crashed," "I can't login to my computer," "I have no network connection".
It is recommended that you do not use this option for immediate support needs. Remember to include a current direct contact in case we need clarification.