• Help Desk (General IT Support)
  • Field Services (Desktop Support)
  • Audio/Video
  • Server Engineering
  • Information Security
  • Network Storage
  • Device procurement
  • @health.ucsd.edu support
  • Phone support (odd numbered extensions, i.e. 34357)
Buildings Served
Biomedical Library Building HS IT Support
BRF II HS IT Support
BSB & Keck Building HS IT Support
Centralized Research Services Building HS IT Support
Clinical Research (CRF) HS IT Support
CNCB Building HS IT Support
Guava HS IT Support
Ivy | Holly HS IT Support
Jacaranda | Magnolia HS IT Support
Kalmia HS IT Support
Laurel HS IT Support
Leichtag Building HS IT Support
MTF Building HS IT Support
Palade & Cellular Buildings HS IT Support
School of Medicine (Brown Building x4) HS IT Support
Skaggs HS IT Support
Stein Building HS IT Support
The MET HS IT Support
Type of Support Provided
Help Desk (General IT Support)
Field Services (Desktop Support)
Audio/Video
Server Engineering
Information Security
Network Storage
Device procurement
@health.ucsd.edu support
Phone support (odd numbered extensions, i.e. 34357)
Phone
(619) 543-4357
Email Support
[email protected]
Website
itss.ucsd.edu
Infrastructure Status
Infrastructure Status

Get Help

Call for Helo

Call for Help

(619) 543-4357

Available 24/7/365

Best option for immediate support.

 

Email Support

Email Support

[email protected]

Available 24/7/365

24 hour response turnover time

It is recommended that you do not use this option for immediate support needs. Remember to include a current direct contact in case we need clarification.

Inbox Ticketing

Self-Service Ticketing

Visit our on-line portal at 3help.ucsd.edu to submit:

Requests
Differs from Incidents in that these are asks. e.g. "I need a printer," "I need a Group Email," "I need a consult for purchasing a device".

Incidents
Differs from Requests in that these are brake-fix scenarios. e.g. "My computer crashed," "I can't login to my computer," "I have no network connection". 

It is recommended that you do not use this option for immediate support needs. Remember to include a current direct contact in case we need clarification.