There are Two UCSD Microsoft O365 tenants
- UCSD Campus = Use Only @ucsd.edu to login
- https://ucsdcloud-my.sharepoint.com (SharePoint Online)
- UCSD Health System = Use Only @Health.ucsd.edu to login
- https://ucsdhs-my.sharepoint.com (SharePoint Online)
Teams FAQs
I can't find my team when I login to teams
Health Teams have been migrated to the UC San Diego Heath O365 tenant.
Login to the Health tenant with your @health.ucsd.edu.
If you are a member of a Campus Team:
Login to the Campus tenant with your @health.ucsd account.
Can I still Login to Teams on the Campus tenant?
Only if you belong to a Team whose Owner is on the Campus tenant.
Now that you've been migrated from Campus, you must switch to the Campus tenant and login with your @health.ucsd.edu account.
In Chat I see a M365 Migration Admin user - What is this?
The M365 Migration Admin User is an Account that is only used by the migration tool to migrate your Chat history from the Campus tenant. Once completed the migration tool will remove the Admin from the chat.
How do I manage Microsoft Teams in different tenants?
While the desktop version of Microsoft Teams doesn't support the management Teams in different tenants, you can use this workaround to manage multiple Teams accounts:
- Open your Microsoft Teams desktop on the tenant you will spend most of your time in.
- Open a browser and go to Microsoft Teams (https://teams.microsoft.com ) for the tenant you spend the next amount of time in.
- Login with your @health.ucsd.edu email and select the tenant
OneDrive FAQs
My coworker shared a document with me but the link doesn't work anymore
Unfortunately due to the migration, links will need to be re-shared by the individual who shared them with you.
Please contact user and ask them to re-share the document(s).
I am unable to sign into @ucsd.edu OneDrive
Your OneDrive account on Campus (https://ucsdcloud-my.sharepoint.com/personal/username_health_ucsd_edu) has been migrated to the OneDrive Health tenant.
To access your migrated OneDrive account on the UC San Diego Health tenant:
Login to OneDrive with your @health.ucsd.edu account, this will put you in the Health tenant:
(https://ucsdhs-my.sharepoint.com/personal/username_health_ucsd_edu).
When I go to OneDrive in the Browser I get Access Denied
Check the url in the address bar of the browser. Make sure the URL begins with https://ucsdhs-my.sharepoint.com
If the URL is https://ucsdhs-my.sharepoint.com, make sure you are signed in as your @health.ucsd.edu account
If you are still having issues, close all browsers and reopen as a New InPrivate Window (Edge) or New Incognito Window (Chrome)then login with your @health.ucsd.edu account
There are new file(s)/folder(s) in my OneDrive where did they come from?
As your files are being migrated in OneDrive from Campus, they will be placed in the same location in the OneDrive account you have on the Health tenant.
Brian Addis appears as Owner of OneDrive Folders
This identity is the authorized vendor account which is necessary to migrate your files, there is no reason to think this is a security concern.
How to See Your OneDrive Storage Usage?
See "Related Downloads" below
