The Project Management Office provides organization, guidance and direction for your project needs. Exceptional results are achieved by standardizing and adhering to current Project Management Institute, processes and guidelines; all with the satisfaction of the customer in mind. 

Features: The PMO office offers tools, training and process improvement techniques to manage your projects successfully. Manage your projects in UPLAN, our portfolio project management software, to provide strategic direction and execution to deliver planning, prioritization, capacity forecasting and much more.

Service Owner: Zach Herman, Manager

Request Process: To begin: Submit a request in ServiceNow for the Project Management Office. We will connect with you to gain a well-rounded picture of what your project entails and clearly identify the scope, time and cost resources needed. 

How do I user the service?
Click on the link to the ServiceNow request form. Once submitted, we will be in touch to begin the project assessment process.

Get Help

Call for Helo

Call for Help

(619) 543-4357

Available 24/7/365

Best option for immediate support.

 

Email Support

Email Support

[email protected]

Available 24/7/365

24 hour response turnover time

It is recommended that you do not use this option for immediate support needs. Remember to include a current direct contact in case we need clarification.

Inbox Ticketing

Self-Service Ticketing

Visit our on-line portal at 3help.ucsd.edu to submit:

Requests
Differs from Incidents in that these are asks. e.g. "I need a printer," "I need a Group Email," "I need a consult for purchasing a device".

Incidents
Differs from Requests in that these are brake-fix scenarios. e.g. "My computer crashed," "I can't login to my computer," "I have no network connection". 

It is recommended that you do not use this option for immediate support needs. Remember to include a current direct contact in case we need clarification.