Network Services provides turnkey network infrastructure to UC San Diego Health. We connect your devices, wired and wireless, to our internal network and to the rest of the world via the internet. 

Features: Our services include, but are not limited to: Virtual Private Networks (VPN), Firewalls and other security features to protect our organization, wireless networking, VOIP.

Service Owner: Network Services

Request Process: Submit a CSR or by calling our Service Desk as described below.

How do I user the service?
To request our service, simply contact the ITS Service Desk at by phone x64357 (x6HELP), email [email protected] or submit a Customer Service request at act.ucsd.edu/telecom/csr

Get Help

Call for Helo

Call for Help

(619) 543-4357

Available 24/7/365

Best option for immediate support.

 

Email Support

Email Support

[email protected]

Available 24/7/365

24 hour response turnover time

It is recommended that you do not use this option for immediate support needs. Remember to include a current direct contact in case we need clarification.

Inbox Ticketing

Self-Service Ticketing

Visit our on-line portal at 3help.ucsd.edu to submit:

Requests
Differs from Incidents in that these are asks. e.g. "I need a printer," "I need a Group Email," "I need a consult for purchasing a device".

Incidents
Differs from Requests in that these are brake-fix scenarios. e.g. "My computer crashed," "I can't login to my computer," "I have no network connection". 

It is recommended that you do not use this option for immediate support needs. Remember to include a current direct contact in case we need clarification.