The following articles apply to students.
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Target Audience:
Research networking and expertise discovery. Tool for facilitating collaboration among their academic researchers across UC campuses.
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Target Audience:
Topic:
Target Audience:
Workstation (laptop, desktop, Apple, printer) setup and modifications, such as installation of software, etc.
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Target Audience:
Topic:
Target Audience:
Get Help
Email Support
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24 hour response turnover time
It is recommended that you do not use this option for immediate support needs. Remember to include a current direct contact in case we need clarification.
Self-Service Ticketing
Visit our on-line portal at 3help.ucsd.edu to submit:
Requests
Differs from Incidents in that these are asks. e.g. "I need a printer," "I need a Group Email," "I need a consult for purchasing a device".
Incidents
Differs from Requests in that these are brake-fix scenarios. e.g. "My computer crashed," "I can't login to my computer," "I have no network connection".
It is recommended that you do not use this option for immediate support needs. Remember to include a current direct contact in case we need clarification.