The following articles apply to faculty.

Procurement of IT End User computing equipment (desktop/laptop – Windows/Apple), peripherals, and accessories. Non-Standard items can be requested/reviewed. Quotes Provided. Works with VAR and IT Procurement on Processing/Charging equipment orders.
Target Audience:

Captures of lectures can improve lesson retention and allow for further review and study. Create an audio recording of your lectures with the option of including visuals from the room computer and/or another connected device - e.g., your laptop, tablet/iPad, room camera, etc.

Contact MedEDTech for more information.

Target Audience:
Modifications/Updates to existing phone services in Health Supported/Managed Buildings. Managed locations only.
Removal/decommissioning of unused equipment. Managed locations only.

An audience engagement tool that works in PowerPoint, Keynote, and Google Slides and is available for current UC San Diego Health Sciences faculty, staff and students.

View the Poll Everywhere sheet for all the details.

Target Audience:

Health Information Services maintains a simplified set of Standardized hardware offerings, however, we also realize that these solutions may not meet 100% of our customers specifications/needs. For this reason we have alternative options in which to obtain the right hardware that meets your needs as well, reducing Risk and maintaining Security standards.

The Project Management Office provides organization, guidance and direction for your project needs. Exceptional results are achieved by standardizing and adhering to current Project Management Institute, processes and guidelines; all with the satisfaction of the customer in mind. 
Target Audience:
Provides technical resources to large scale Enterprise Projects, Initiatives.
Target Audience:

​Qualtrics is a robust online survey-building tool that is highly customizable and easy to use. With the Qualtrics Research Suite, you are able to build and distribute your survey, analyze and report on your results, and collaborate in real-time in an easy to navigate web-based interface.

Send general health research related inquiries to [email protected] for assistance.

We offer tools to support your largest and most complex research program and projects. 
Target Audience:

Get Help

Call for Helo

Call for Help

(619) 543-4357

Available 24/7/365

Best option for immediate support.

 

Email Support

Email Support

[email protected]

Available 24/7/365

24 hour response turnover time

It is recommended that you do not use this option for immediate support needs. Remember to include a current direct contact in case we need clarification.

Inbox Ticketing

Self-Service Ticketing

Visit our on-line portal at 3help.ucsd.edu to submit:

Requests
Differs from Incidents in that these are asks. e.g. "I need a printer," "I need a Group Email," "I need a consult for purchasing a device".

Incidents
Differs from Requests in that these are brake-fix scenarios. e.g. "My computer crashed," "I can't login to my computer," "I have no network connection". 

It is recommended that you do not use this option for immediate support needs. Remember to include a current direct contact in case we need clarification.