Provides temporary use equipment, less than 30 days use. Loaner equipment is based on availability and not all end user equipment is available via the Loaner Pool of equipment.
The following articles apply to faculty.
Active Directory (password is the same for both orgs)
Active Directory (AD) is Microsoft's directory and identity management service for Windows domain networks used for user authentication and authorization. Most logins only require you to use your username and password (such as when logging in to your UCSD managed work computer).
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Information Services recommends that you order from the IS Equipment Catalog to address your computing needs.
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A UC San Diego Health / Sciences managed device is defined as follows: Any Computing Device (laptop, desktop, tablet, etc...) which is in the process of being monitored and optimized for the intent of performance, security, availability, and support. This generally includes, but is not limited to, the installation of a pre-configured Operating System (OS), and implied Policies by the UC San Diego Health / Sciences Information Services Team.
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MedHub provides users with control and consistency across the enterprise while delivering a flexible solution that meets individual program needs. MedHub offers both Graduate Medical Education (GME) & Undergraduate Medical Education (UME) management in one system.
Review the MedHub sheet for more information. Check the MedHub Initial Login Instructions for assistance with login issues. Learn how to manage Favorites for quick access to frequently visited pages or how to view faculty evaluations. You can also learn how to get your own course evaluations here.
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Microsoft Teams is a collaboration platform that allows you to chat, share files, and hold meetings all in one application. It is integrated and built on top of other Office 365 applications including OneDrive, SharePoint Online, and your cloud email Calendar. It is available for free to all faculty and staff of UC San Diego Health.
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Network Services provides turnkey network infrastructure to UC San Diego Health. We connect your devices, wired and wireless, to our internal network and to the rest of the world via the internet.
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Details about Microsoft OneDrive migrations.
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Get Help
Email Support
Available 24/7/365
24 hour response turnover time
It is recommended that you do not use this option for immediate support needs. Remember to include a current direct contact in case we need clarification.
Self-Service Ticketing
Visit our on-line portal at 3help.ucsd.edu to submit:
Requests
Differs from Incidents in that these are asks. e.g. "I need a printer," "I need a Group Email," "I need a consult for purchasing a device".
Incidents
Differs from Requests in that these are brake-fix scenarios. e.g. "My computer crashed," "I can't login to my computer," "I have no network connection".
It is recommended that you do not use this option for immediate support needs. Remember to include a current direct contact in case we need clarification.