TechConnect is designed to be an extension of IS services within the Professional Schools community. It is intended to promote a streamlined in-person experience with the aim to fix most easily solvable technical issues. It does not replace existing workflows, especially those that require higher level intervention.
Scope of Services
- Business & educational tools issued by UCSD Professional Schools
- Collaboration tools, including Email, Calendar, MS Teams
- Desktop Computing
- Purchase and image ad-hoc
- Security (FireEye, Qualys etc)
- Office Productivity Software
- Internet access including Wi-Fi
- Preferred Purchasing Program
- Assistance in submitting specific requests
- Remote access
- General IT inquiries
Services are for….
TechConnect services are offered to Faculty, Staff, Researchers and Students of:
- School of Medicine
- Skaggs School of Pharmacy & Pharmaceutical Sciences
- Herbert Wertheim School of Public Health and Human Longevity
Schedules
Monday – Friday
TechConnect Agent Coverage: 7:30am – 5:00pm
- This includes prep-time, breaks and lunch hour
Service Hours: 8:00am – 4:30
- Representative of operational hours of TechConnect
Saturday – Sunday
- Closed
Closed on all Federal and UC Holidays
